Frequently Asked Questions about Fundraising

Q. Help! I am in charge of doing my son's baseball team's fundraiser and I have never done this before. What do I do?
A. Just give Total Concepts in Fundraising a call at 1-800-466-0465!

Q. How do I choose what brochures and products to offer?
A. Total Concepts will meet with sponsor personally or by telephone conference to choose the best products for your particular group. For example, our sports leagues and male sellers, do better with Food products and a prize program featuring league t-shirts and shorts. Our cheerleading groups have better sales with cookie dough and jewelry brochures and a prize program featuring cheerbags and cheer t-shirts.

Q. What is the average sell through rate?
A. Our groups average over 12 units per seller. The national average is 2.5 units per seller.

Q. Do you provide different products for different schools in the same area?
A. Yes, we have many elementary schools who are doing fundraising at the same time. Our shopper brochures are provided on a first come first serve basis. We do not allow schools in the same school district to do the same catalog. Each elementary school will look unique.

Q. How do I communicate with parents about the fundraiser?
A. Total Concepts will provide each parent with a parent letter that details all the important dates. We also provide reminder letter for sponsors to pass out while the sale is going on.

Q. Do I have to collate the brochures?
A. No, Total Concepts provides each seller with a selling bag that contains your orderforms, parent letters, and brochures.

Q. What does it cost to do a fundraiser?
A. All selling materials are provided free of charge.

Q. What percentage of profits can I make?
A. 35% to 60% depending on the products chosen. The more students who participate in the fundraiser, the more profit your group will make.

Q. Do you provide product samples?
A. Free samples are provided for groups over 100 members. Our elementary and middle school programs receive a free product display for their showcase.

Q. Do we have to tally orders and do I have to sort and pack the order once you deliver it to me?
A. The sponsor sends us the order forms and we tally and computerize your orders. All orders are scanned for accuracy and then pre-packed per seller.

Q. How is the product distributed and do we have to pay for shipping?
A. Most of our products come on our trucks or UPS 100 weight. All groups who sell over 300 units receive free shipping.

Q. How do you handle mistakes or damages?
A. We provide a toll-free 800 customer service line for the customer to call us with any problems you may encounter.

If you have a question, please contact us at canopyclubs@verizon.net.